Performance management

 

Performance management



Figure 1: Performance Management system

The annual performance review procedure comes to mind for many people when discussing performance management. The performance appraisal, however, is just one element of what is seen as performance management. Michael Armstrong's Handbook of Performance Management, which carefully and simply lays out the Armstrong performance management cycle, offers one of the better definitions of performance management:  ​“Per­for­mance man­age­ment is the con­tin­u­ous process of improv­ing per­for­mance by set­ting indi­vid­ual and team goals which are aligned to the strate­gic goals of the organization, plan­ning per­for­mance to achieve the goals, review­ing and assess­ing progress, and devel­op­ing the knowl­edge, skills, and abil­i­ties of peo­ple.” The fact that performance management is a continuous process rather than an annual "one-off" activity is crucial in this context. Therefore, quality performance management should integrate a variety of distinct, ongoing activities to create the "performance management cycle" depicted below (Clear Review, 2023).

The Performance Management Cycle

There are five main steps in the performance management cycle. Regardless of how regularly you evaluate employee performance, these actions are essential (Lalwani, 2020).

 

 

1.     Planning

Setting and discussing goals with staff is part of this step. These objectives should be stated again when the individual is hired, even if they should have been included in the job description to draw in quality applicants. Based on the performance management procedure used in your firm, you might wish to give each of these objectives a percentage in order to assess how well they were achieved.

2.     Monitoring

Managers must keep an eye on how well their staff is performing in this phase in relation to the objective. In this situation, continuous performance management enters the picture. With the appropriate performance management software, you can monitor your team's progress in real-time and make necessary adjustments and course corrections.

3.     Developing

Using the information gathered during the monitoring phase of this phase can help employees perform better. To boost performance or maintain excellence, it could be necessary to recommend refresher courses, give them a task that will help them advance their knowledge and performance at work, or change the plan for employee growth.

4.     Rating

Periodically and at the time of the performance review, each employee's performance must be evaluated. To assess the level of employee performance and make adjustments as necessary, ratings are crucial. These evaluations can be given for 360-degree feedback from peers and bosses alike.

5.     Rewarding

The performance management process and employee engagement both depend on recognizing and rewarding strong performance. You may accomplish this with a straightforward "thank you," through social recognition, or with a comprehensive employee incentive program that consistently acknowledges and honors exceptional performance inside the company.






 

Figure 2: Best practice for effective Performance Management

 

Performance Management Best Practices

The only way to guarantee the success of performance management is to approach it as a dynamic, always-changing process by following these three best practices ( Vulpen, 2023).

Ø  A well-designed performance management strategy

Utilizing an automated performance management platform that enables you to create goals, alter them, and communicate changes immediately makes this achievable. Employees may adjust their work strategy and plan in accordance with the objectives you designate without the need for pointless meetings.

Ø  A culture of open and effective communication

Conversations concerning staff difficulties can be started with the assistance of ongoing monitoring. The only way to resolve a bad feeling or a worker's subpar performance in an organization is through open and honest dialogue. Establishing a culture of communication is the duty of the entire business, starting with the top leadership and extending to all divisions. Managers, who will give employees candid criticism, encourage candor from them, and exploit it to their benefit, will adopt this culture.

Ø  Continuous monitoring

In the context of HR, this entails measuring employees' advancement in real-time and keeping an eye on the products and results they provide. In addition, by monitoring employee sentiment via observation, engagement, and the use of sentiment analysis technologies, Managers can evaluate the general mood of their teams by opening a new window. This enables them to respond to the current issue as soon as it arises.

Conclusion

Performance management is a collection of procedures and frameworks designed to help staff members improve so they can do their jobs as effectively as possible. The objective is to support staff in developing skills that will help them perform better in their positions, realize their potential, and increase their success while also achieving the strategic objectives of the company. Performance management attempts to help people get the knowledge and abilities they need to succeed in their careers. These abilities then assist the company in achieving its objectives. Individual and team performance are improved through performance management, which aids firms in achieving their goals and objectives. For instance, if one of your company's goals is to increase revenue, managing your sales team's performance well can help you reach that goal.

References

Vulpen, E. v., 2023. Acedamy to innovate HR. [Online]
Available at: https://www.aihr.com/blog/what-is-performance-management/
[Accessed 25 April 2023].

Clear Review, 2023. Clear Review. [Online]
Available at: https://www.clearreview.com/resources/guides/what-is-effective-performance-management/
[Accessed 25 April 2023].

Lalwani, . P., 2020. Spice Works. [Online]
Available at: https://www.spiceworks.com/hr/performance-management/articles/what-is-performance-management/#_002
[Accessed 25 April 2023].

 

Figure 1: Performance Management system.. 1

Figure 2: Best practice for effective Performance Management. 3

 

Comments

  1. Your blog is well organized and description is also excellent, Your summery is nicely done.

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